Expectations & Experiences: Consumer Trends Research from Fiserv - MarCom Awards

Fiserv and Arketi Group

Atlanta, Georgia

Expectations & Experiences: Consumer Trends Research from Fiserv

Client: Fiserv
Category: Strategic Communications | Communications/Public Relations | 126c. Research/Study
About Project

Expectations & Experiences is a U.S. consumer trends survey developed and launched by Fiserv and Arketi Group. Delivering insights to financial services providers since 2002, it remains the longest-running survey of its kind in fintech.
Expectations & Experiences provides insight into people's financial attitudes and needs, enabling institutions and enterprises to design and drive adoption of services that improve consumer financial health, loyalty and satisfaction.